Returns & Exchanges
At Showerbuddy, we want you to love your purchase, which is why we offer a 30-day hassle-free return policy on all unused items in their original packaging. If you are not completely satisfied with your order, simply follow our streamlined process to initiate a return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original box, ensuring all tags and protective seals are intact to qualify for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.