Frequently Asked Questions

Everything you need to know about your Showerbuddy experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.

Are Showerbuddy products compatible with standard plumbing?

Yes, all our shower heads and accessories are designed with universal G1/2" threads to fit standard US plumbing fixtures without the need for professional installation.

Do you offer a warranty on your products?

Every Showerbuddy purchase includes a 1-year limited warranty covering manufacturing defects and hardware malfunctions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.